Insurance Policy

Please let us know if you don't receive your order within one week.

All shipments over $100 (exclude shipping and tax) are insured. For LOST packages you must wait 21 days for domestic and 45 days for International to claim insurance.

All international orders (exclude certain countries) are insured. The following international countries are excluded: Afghanistan; Albania; Angola; Belarus; Bolivia; Bosnia; Bulgaria; Burma; Cote d'Ivoire (Ivory Coast); Croatia; Cuba; Democratic Republic of the Congo; Greece; Herzegovina; Iran; Iraq; Kosovo; Lebanon; Liberia; Macedonia; Montenegro; Nigeria; North Korea; Paraguay; Republic of the Congo; Serbia; Somalia; Sudan; Syria; Zimbabwe 
***Or any other country that is or may become embargoed by the United States or United Nations as sanctioned by the Office of Foreign Asset Control (OFAC).

Please contact us at customerservice@vanillafromtahiti.com